Reorder
Policy
On Out-Of-Stock Textbooks
There are
many reasons why a store may run out of stock. Some of these
are:
·
An
unusually larger enrollment than estimated.
·
A member
of the teaching staff may have chosen a title being stocked
for another course without submitting a requisition.
·
A
clerical error in the bookstore's ordering process.
·
A last
minute change of instructor in a course.
·
The title
is temporarily out-of-stock at the publisher's warehouse and
is not available to the bookstore.
·
Last
minute additional sections.
Regardless of the reason that a book has gone out-of-stock,
the store usually reorders most titles as soon as possible.
To assist us, when students learn that a book is
out-of-stock, they need to let their professor know so that
he can apprise the store of the quantity needed to be
ordered. Every college bookstore is ordering at this time
and publishers may fall behind in shipping. It is suggested
that you buy all of your books early to avoid the
possibility of facing a long delay if the bookstore should
sell out.
Everyday
Buyback Policy
The Co-op
Store buys books back EVERYDAY. Our prices come straight
from a national used book wholesalers buying guide. We pay
premium prices twice a year, at the end of the Fall and
Spring semester, based on need for classes, here at IUP.
(For further information about buyback click on
buyback information from the main page. This will
help to explain more of “Why you get, what you get” when
selling your books back)
Lowest
Price Guarantee Policy
After purchasing your textbooks from The Co-op Store, if you
should find your book cheaper in a college bookstore within
Indiana County, please let us know. After verifying that the
price difference does exist, we will refund you the
difference between the two prices plus 25% of the
difference.
For example, you buy a book from us at $90.00 and you find
it elsewhere for $80.00. You then bring in the information,
we verify the price and if we find we are higher, we will
refund you $10.00 plus 25% of the difference ($10.00) for a
total of $12.50. Please Note: You must have a Co-op
Store receipt to receive the refunded difference.
We offer this guarantee because we want to know that we are
working everyday at keeping your college expenses to the
minimum. Please trust us when we say we offer the lowest
textbook prices in Indiana.
Guaranteed!
Shoplifting Policy
Since the students own the Co-op Store, we have come up with
new security measures to protect “your” assets. In the
Spring 2003 semester we have added Civil Demand. What is
civil demand you ask? Civil demand allows us the flexibility
to not only bring shoplifting charges against those who
steal from the student body, but allows us to add a fine for
compensation to the store for just such an act. We fully
intend to prosecute all violators to the fullest extent of
the law. Our camera system, greeters, and floor walkers do
their best everyday to protect what the students own, “The
Co-op Store”.
General
Merchandise Return Policy
The Co-op Store carries a wide variety of products. Each
non-book department handles returns on an individual basis,
however one thing that will make things easier for everyone,
returns must be accompanied by a register receipt.